Terms & Conditions

Issued by RoMack Industries Ltd T/A as Native Rituals

This Terms and Conditions document governs the use of the Native Rituals Online Service (the Service) including shopping and participation in promotions run by  Native Enterprises Ltd. You can access the Terms and Conditions at any time from the bottom of any page of the site.
Purchasing from  Native Enterprises Ltd:
Native online shopping gives customers convenient, quick, easy, and secure shopping. 

Products displayed on the site shopping areas can be purchased using a secure online Visa and MasterCard transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment. Native does not hold onto cardholder information.
Capacity to contract:
Orders can only be placed with nativerituals.com by persons with capacity to contract who are over the age of 18.
All prices in the online shop are represented in New Zealand dollars. All prices are correct at time of publication; however we reserve the right to alter prices for any reason at any time.

Pricing includes New Zealand GST. 

Credit card transactions are processed in New Zealand. Some banks may charge an overseas transaction fee and/or foreign currency exchange fee for purchases outside of New Zealand.
We accept Visa, Mastercard and all major credit cards.
The name that will appear on your statement will be RoMack Industries Ltd
RoMack Industries Ltd is a New Zealand registered company.
Please ensure you supply us with your full and correct shipping address.RoMack Industries Ltd will not be responsible for orders that go missing when the customer has incorrectly advised us of their address. Should you enter the wrong address,  Native Enterprises Ltd is not obliged to re-send the order to the correct address at our expense. 

For purchases outside of New Zealand,RoMack Industries Ltd is not responsible for taxes, customs charges, duties, and restrictions that vary from country to country and result from the importation of certain products. 

RoMack Industries Ltd and its partners endeavour to have most items dispatched within 48 hours after payment being received. We do not process orders on Saturday or Sunday along with any public holidays. 

All shipping within New Zealand is $5 per order. International Freight charges apply to all overseas orders. All items are sent via our trusted partner post or courier services ensuring prompt and safe shipping right around New Zealand. Most items can be delivered to your home, work or to any other nominated address in New Zealand. However, please note that we can not deliver to a PO Box. In case you can’t be at home during the day, you may want us to deliver your item to a neighbour or any other trusted address. 

Rest of World – pricing is based on weight of products ordered plus geographic location. Orders are sent by TNT Couriers. Estimated delivery time of 3-5 working days. 

Delivery times may vary depending on location and time of year. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer. 

For purchases made outside of New Zealand,  Native Enterprises Ltd is not responsible for taxes, Customs charges, duties, and restrictions that vary from country to country and result from the importation of certain products.
RoMack Industries Ltdtakes every effort to ensure the quality of our products and that your purchase arrives to you in perfect condition. Should you experience a problem with your order please email us at sales@nativerituals.co.nz and we will do our utmost to resolve any issue. If within 30 days you are not completely satisfied with your purchase then please return it to us for a full refund. Please note we cannot refund postage and packaging unless goods are deemed to be faulty.
Use of the Service by You:
Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service. 

The Service’s content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.
Native never passes on, sells or distributes your information to anyone else. If you choose to join our mailing list we will email you monthly with product news, upcoming promotions and general information. At any time you can unsubscribe from our mailing list.
All content on this site, including text, images etc. are the property of RoMack Industries Ltd and are protected by copyright law. No part or portion of this site may be copied, sold or used in any manner without the prior written consent of RoMack Industries Ltd.
This Service provides general information about RoMack Industries Ltd and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Native Rituals. RoMack Industries Ltd reserves the right to change, delete or move any of the material on the Service at any time without notice. 

RoMack Industries Ltd shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.
Contact Details:
If you have any queries regarding shopping with Native, please email us at  sales@nativerituals.co.nz

Or contact us on 093909907